User Success Associate

Company: VirtualVocations
Location: Fort Myers
Posted on: October 29, 2024

Job Description:

A company is looking for a User Success Associate to provide excellent customer service to patients.

Key Responsibilities

Serve as the first point of contact for patients via various communication channels
Assist with scheduling sessions and addressing patient inquiries and concerns
Ensure compliance with healthcare regulations and maintain accurate patient information

Qualifications

Associate's or bachelor's degree preferred; relevant healthcare certification is a plus
3+ years of customer service experience, preferably in healthcare
Familiarity with healthcare systems and scheduling software
Proficient in Google Suite and HelpScout (preferred)
Experience with Electronic Medical Records is preferred

Keywords: VirtualVocations, Sarasota , User Success Associate, Other , Fort Myers, Florida

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