Banking Customer Advocate

Company: VirtualVocations
Location: Saint Petersburg
Posted on: November 6, 2024

Job Description:

A company is looking for a Banking Customer Advocate 1 (Contact Center Representative).

Key Responsibilities:

Handle a large volume of inbound customer contacts and build positive relationships
Support customer requests for research and documentation, coordinating with internal teams
Meet daily qualitative and quantitative targets for service, productivity, and quality

Required Qualifications:

High School Degree or Equivalent
2+ years of contact center experience and/or comparable banking experience
Financial Services experience preferred
Experience with Salesforce or comparable CRM
Working proficiency in the Spanish language is a plus

Keywords: VirtualVocations, Sarasota , Banking Customer Advocate, Accounting, Auditing , Saint Petersburg, Florida

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